Contact Niconico Support

You can contact our support team via the link we provided at the bottom of ea... 詳細表示

My subscriptions (premium/channels) w...

Your premium membership or paid channel payment is canceled automatically at ... 詳細表示

Using Debit Cards and Internationally...

We currently only officially accept Japan-issued credit cards for purchasing ... 詳細表示

How do I delete my account?

Before taking steps outlined below toward deleting your account, please be su... 詳細表示

How do I deactivate my account if I d...

If you don't remember the email address or password for the account you want ... 詳細表示

About Niconico Live

NiconicoLive is a live streaming service where you can watch/live streams and... 詳細表示

How to change the payment method for ...

You cannot change the payment method you initially chose when signing up. To ... 詳細表示

How do I reset my password?

To reset your password: Visit the linkhttps://account.nicovideo.jp/passwor... 詳細表示

When you see the message "Failed to d...

When you see the message when launching the app says, “Failed to download the... 詳細表示

About the official CUSTOMCAST channel

The CUSTOMCAST official channel is a monthly subscription membership that off... 詳細表示