About the official CUSTOMCAST channel
The CUSTOMCAST official channel is a monthly subscription membership that off... 詳細表示
Being charged after cancellation
If you were charged after you canceled, here are some possible reasons. ... 詳細表示
How do I deactivate my account if I d...
If you don't remember the email address or password for the account you want ... 詳細表示
What is included with Premium?
Premium membership is a monthly subscription service that provides various pe... 詳細表示
How to change the payment method for ...
You cannot change the payment method you initially chose when signing up. To ... 詳細表示
How do I purchase Niconico Points?
Purchasing Niconico Points You can purchase Niconico Points by following t... 詳細表示
How to pay for channel subscriptions ...
We accept PayPal as one of our payment methods for subscriptions. Here's some... 詳細表示
When you see the message "Failed to d...
When you see the message when launching the app says, “Failed to download the... 詳細表示
When you log in from outside of Japan
If you are using Niconico from outside of Japan, we will send a 2-step verifi... 詳細表示
2 step verification is a setting to help secure your niconico account from il... 詳細表示
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