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ニコニコヘルプ

  • No : 19035
  • 公開日時 : 2021/12/28 13:20
  • 更新日時 : 2022/02/28 15:06
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When you see the message "Failed to download the list of update files"

When you see the message "Failed to download the list of update files"
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回答

When you see the message when launching the app says, “Failed to download the list of update files. Please check your internet connection and try again later” most likely, your internet connection is unstable.
Depending on the conditions of your internet service provider, your connection speed will fall from evening to nighttime because of the high traffic.
If you’re having issues around that time, please wait for a moment and try again.

If you are connecting via mobile connection (3G/4G) toggle it off and use Wi-Fi instead.

It most likely happens when the servers are busy or you could not access them successfully due to emergency maintenance.

We are sorry for the inconvenience. Please wait for a while and try again later.
 
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