To reset your password:
- Visit the linkhttps://account.nicovideo.jp/password/reset
- Enter your account email address and click on "Change Password"
- Please be sure to type in the correct email address.
- Use numbers and letters only with no blanks (also make sure the characters are half-width if using a non-western input).
- If you have a mobile phone email address associated with your account, please enter your other email address.
- You'll receive an email with a link to reset your password.
The password reset email will typically arrive within a few minutes, but there are situations in which it can take up to 24 hours. Make sure to check your spam/junk folders. Sometimes these emails get sorted automatically into the spam folder based on your email settings.
NOTE:
For security reasons, too many attempts in a short period of time will lock your account temporarily. Please wait a while and try again later.