If you see multiple payments on your credit card statement or PayPal, the most likely reasons are:

• I was billed at the beginning of the month then billed again at the end of the month
  For premium membership and paid channel subscriptions, you will be charged the same day of signup. Your first payment will be charged on the day of purchase. The next scheduled payment will be on the 1st of the following month. Memberships will auto-renew unless you cancel before the next billing date. For example, if you signed up on January 31st, your membership/subscription will be renewed at the end of the month. Your next payment will be at the beginning of February.


• I have multiple accounts
  We charge membership/subscription fees per account. If you have multiple premium accounts, go to your My Page to check which account you are currently logged in with.


• My Payment information has been updated
  f you have updated your payment method or billing information, you will be immediately charged the full amount of the subscription for the new payment option.


• Canceling a premium membership but re-joining within the same month
  If you use PayPal as your payment method, you will be charged each time you sign up