You can contact our support team via the link we provided at the bottom of each help page. When you are logged in with your Niconico account, some fields will automatically pull information from your profile to fill out the form, such as your email address, phone number and nickname.

Due to the high volume of inquiries, we may not be able to respond to every request. We appreciate your patience and understanding.

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To help us improve our services in the future, we would be grateful if you can send your feedback.