• No : 16751
  • 公開日時 : 2020/10/05 15:41
  • 更新日時 : 2021/05/20 14:40
  • 印刷

How do I reset my password?

How do I reset my password?
カテゴリー : 


To reset your password:
  1. Visit the linkhttps://account.nicovideo.jp/password/reset

  2. Enter your account email address and click on "Change Password"
    • Please be sure to type in the correct email address.
    • Use numbers and letters only with no blanks (also make sure the characters are half-width if using a non-western input).
    • If you have a mobile phone email address associated with your account, please enter your other email address.

  3. You'll receive an email with a link to reset your password.
    The password reset email will typically arrive within a few minutes, but there are situations in which it can take up to 24 hours. Make sure to check your spam/junk folders. Sometimes these emails get sorted automatically into the spam folder based on your email settings.

For security reasons, too many attempts in a short period of time will lock your account temporarily. Please wait a while and try again later.

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