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  • No : 16771
  • 公開日時 : 2020/10/07 15:43
  • 更新日時 : 2020/10/20 15:00
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Why Did My Premium Membership Get Canceled?

Why Did My Premium Membership Get Canceled?
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回答

My Premium Membership Got Canceled Without My Consent

Your Premium Membership may has been canceled due to one of the following reasons:

You have multiple accounts
If you have multiple accounts, go to your account settings (https://account.nicovideo.jp/my/account)
Then check the membership status of the account you're currently logged in to.

Your PayPal payment didn't go through or got declined
When you don’t have enough deposit or your credit card is getting declined on PayPal, your membership will be canceled automatically.

If your PayPal recurring payment fails, PayPal waits 5 days to reattempt a second time and repeat twice with 5 days in between. If the second reattempt fails, PayPal cancels the subscription.
 
For example,
1st Attempt: At the beginning of October
2nd Attempt: October 5th, failed
3rd Attempt: October 10th, failed
Subscription canceled: October 11th

In this case, your Premium Membership and channel subscription will end on October 11th. You are being billed until September and that will be your last bill.
 
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